Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

The R & M Junior Technician is responsible for completing maintenance and repair work assigned by dispatch, as well as the HVAC Manager and R & M Manager.

Duties & Responsibilities:

• Receive and respond to service calls from dispatch via email, Corrigo and telephone, in a timely manner.
• Repair and maintain kitchen equipment under the guidance and instruction of a senior technician and/or Manager.
• Assist with general maintenance of the restaurants as assigned by the R & M Manager (ie. pressure cleaning, steam cleaning, painting etc.)
• Perform preventative maintenance on kitchen smallware’s (tomato slicer, onion slicer, can opener, lettuce cutlet etc.) in accordance with a schedule provided by the R & M Manager’s Assistant.
• Assist with pizza oven cleanings as per the weekly schedule.
• Report chronic problems and recurring issues to management, as well as, any issues that are likely to affect store operations.
• Respond to after hour calls from dispatch to assist stores with emergency repairs or maintenance.
• Any other duties assigned by management

Job Requirements:

• High School Diploma or equivalent.
• Must be flexible and innovative to solve problems that may not follow a specific process.
• The ability to read and interpret operating and maintenance instructions, and procedure manuals.
• Availability to work on certain scheduled weekends and holidays.
• Minimum of one to two years of Restaurant experience.

Skills:

• Knowledgeable in Microsoft programs
• Ability to multitask
• Team player
• Strong organizational skills
• Extremely customer service orientated
• Effective communication skills
• Time Management skills
• Problem Solving & Innovation skills
• Decision Making

Job Description:

We are currently seeking experienced HVAC Technician with experience in either Heating, Ventilation, OR Air Conditioning. You do not need experience in all three. The technician will be required to troubleshoot issues at our restaurants.

Knowledge, Skills and Abilities:

• Seasoned experience working in commercial, Heating, Ventilation, OR Air Conditioning is required
• EPA certification preferred
• Must pass background screens
• Must possess a valid driver’s license and insurable driving record
• Ability to document work performed and submit it in timely manner on a smart device
• Ability to adhere to all safety procedures
• Knowledge of tool/testing equipment required to perform duties in the HVAC/R service trade
• Must be able to maintain accurate inventory of equipment and repair parts
• Strong communication skills, ability to explain refrigeration issues and recommendations of repairs
• Must be punctual, adhere to daily schedule and able to handle schedule changes

Additional Requirements:

• Must have a clean driving record and possession of valid driver’s license (must be 21 or older for insurance purposes)
• High degree of accountability
• Strong interpersonal skills
• Highly developed verbal and written communication skills
• Ability to interact effectively, professionally, and collaboratively with internal and external clients
• Close attention to detail, strong organizational skills, and ability to prioritize and multi-task
• Ability to manage multiple assignments with changing priorities

Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

Job Summary:
The Repair & Maintenance Manager oversees the Repair and Maintenance Department, ensuring the upkeep of company properties, stores (all brands), equipment, and R&M personnel. This role emphasizes preventive maintenance, operational efficiency, and total customer satisfaction. Strong leadership, problem-solving, organizational, interpersonal, and communication skills are essential, along with a commitment to safety, productivity, and teamwork.

Key Responsibilities:

• Assist in planning and implementing departmental strategies.

• Read and interpret mechanical, construction, and electrical drawings/manuals.

• Plan and implement contingency strategies to minimize equipment downtime.

• Perform and supervise general maintenance (HVAC, plumbing, electrical, etc.).

• Develop long-term capital plans and manage department budget/payroll.

• Lead scheduling, prioritization, and execution of maintenance tasks.

• Conduct regular inspections and ensure systems/equipment are functional.

• Lead, evaluate, and manage maintenance staff; delegate responsibilities.

• Maintain detailed records of maintenance and service activities.

• Ensure OSHA and corporate policy compliance.

• Coordinate with other departments; recruit maintenance personnel.

• Perform/oversee repairs, preventive maintenance, and custodial duties.

• Respond to emergency maintenance needs; obtain estimates and order parts.

• Fulfill additional duties as assigned by management.

Job Requirements:

• College/University degree or equivalent experience (1–2 years).

• Restaurant maintenance experience preferred.

• Clean police record; available for extended hours, weekends, and holidays.

Skills:

• Multi-tasking, team leadership, organization, time management

• Clear communication, customer service, decision-making, and problem-solving

Expectations:

• Represent Aetos Holdings Ltd. professionally and adhere to company standards.

• Maintain proper dress and behavior per Employee Handbook.

• Lead by example and ensure effective communication with direct reports.

• Manage time efficiently and stay familiar with company policies.

Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

Assists upper management in profitably – operating the restaurant within the practice and procedures established by company operations. This position is responsible for cost control, customer service, restaurant and employee appearance, sales, maximizing profits and employee development. Essentially, the position requires to assist the General Manager in running the operation and to provide efficient, expedient and courteous service to the customers leading to total customer and Company satisfaction.

• Assist in the development and performance management of restaurant crew.
• Continuously strive to meet sales/revenue goals.
• Report and control restaurant inventory through established inventory systems.
• Utilize a preventive maintenance system, ensuring adequate repair of structural defects in Restaurant and its equipment as needed.
• Maintain and submit daily, weekly, period-ending, and special reports as requested.
• Provide direction to employees regarding operational and Company procedural issues and improve morale and productivity within Company.
• Develop employees by providing ongoing feedback, establishing performance
• Expectations and by conducting performance reviews.
• Maintain an accurate and up-to-date plan of restaurant staffing needs – and ensure that the restaurant is staffed for all shifts.
• Uses consistent fair and respectful practices in managing crew & maintenance staff
• Manages staff in a manner which maximizes retention
• Follows progress disciplinary process

Assists upper management in profitably – operating the restaurant within the practice and procedures established by company operations. This position is responsible for cost control, customer service, restaurant and employee appearance, sales, maximizing profits and employee development. Essentially, the position requires to assist the General Manager in running the operation and to provide efficient, expedient and courteous service to the customers leading to total customer and Company satisfaction.

• Assist in the development and performance management of restaurant crew.
• Continuously strive to meet sales/revenue goals.
• Report and control restaurant inventory through established inventory systems.
• Utilize a preventive maintenance system, ensuring adequate repair of structural defects in Restaurant and its equipment as needed.
• Maintain and submit daily, weekly, period-ending, and special reports as requested.
• Provide direction to employees regarding operational and Company procedural issues and improve morale and productivity within Company.
• Develop employees by providing ongoing feedback, establishing performance
• Expectations and by conducting performance reviews.
• Maintain an accurate and up-to-date plan of restaurant staffing needs – and ensure that the restaurant is staffed for all shifts.
• Uses consistent fair and respectful practices in managing crew & maintenance staff
• Manages staff in a manner which maximizes retention
• Follows progress disciplinary process