JOB SUMMARY

The Hybrid Human Resources Business Partner (HRBP) – Freeport, Grand Bahama serves as the primary on-island HR representative supporting the full employee life cycle across Wendy’s, Popeyes, and Marco’s Pizza operations in Grand Bahama. In addition to core HRBP responsibilities, this role carries an operations and marketing coordination portfolio, providing localized execution support for restaurant openings, Limited Time Offers (LTOs), community engagement, vendor coordination, and on-island brand initiatives.

This exciting hybrid role is perfect for candidates who are extroverted, proactive self-starters that can manage multiple responsibilities at once. It will involve dedicated office days in addition to frequent visits to our stores (i.e. not a 9-5 desk job).

This position is critical to ensuring consistent brand execution, effective employee relations, and strong community presence as the Grand Bahama market expands.

KEY RESPONSIBILITIES

1. HR Strategy & Business Partnership

• Serve as the primary HR point of contact for all Grand Bahama employees and managers.
• Partner with Operations leadership to align HR initiatives with business and staffing needs.
• Support Store General Managers (GMs) and District Managers (DMs) with day-to-day HR guidance.
• Provide workforce insights and recommendations to support productivity, engagement, and retention.

2. Recruitment, Onboarding & Workforce Readiness

• Execute end-to-end recruitment for Grand Bahama restaurants and support roles.
• Coordinate onboarding and orientation programs, ensuring Day 1 readiness for all new hires.
• Manage 30-60-90 day feedback loops for new employees.
• Support workforce planning and staffing projections for new restaurant openings.

3. Employee Relations, Discipline & Compliance

• Act as the first point of contact for employee relations matters on Grand Bahama.
• Support and guide GMs and DMs through investigations, disciplinary actions, and terminations.
• Ensure compliance with:
  • The Bahamas Employment Act
  • Company Employee Handbook
  • Internal HR SOPs
• Assist with Labour Board matters and documentation preparation as required.

4. Employee Engagement & Culture

• Execute employee engagement initiatives aligned with the HR Engagement Calendar.
• Support recognition programs, wellness initiatives, and team-building activities.
• Conduct engagement check-ins and provide feedback to HR leadership.
• Support internal communications and engagement branding using Canva or similar tools.

5. HR Reporting, NIB & Compliance Administration

• Support National Insurance Board (NIB) documentation and submissions (maternity, sickness, pension).
• Maintain accurate employee data in HRIS systems.
• Prepare and submit HR reports, including:
  • Turnover
  • Recruitment activity
  • Engagement metrics
  • Compliance tracking
• Support payroll and benefits inquiries at the employee level.

6. Training & Development Support

• Coordinate HR-related training sessions and new hire orientations.
• Track training completion and compliance.
• Support development of local training and briefing materials.

7. Marketing & Brand Coordination (Minor Portfolio)

(Brand ownership remains with designated Brand Leads in Nassau)

• Support on-island execution of marketing and brand initiatives for Wendy’s, Popeyes, and Marco’s Pizza.
• Coordinate Day 1 execution of Limited Time Offers (LTOs) in Grand Bahama.
• Liaise with on-island vendors and installers (e.g., menu boards, banners, POP materials).
• Support restaurant merchandising and in-store marketing execution.
• Assist with:
  • Customer-facing events
  • Restaurant openings
  • Community outreach initiatives
• Support Public Relations and Community Affairs initiatives in collaboration with Marketing.
• Provide real-time market feedback to Marketing leadership to support strategic decisions.

Note: Brand Leads for Wendy’s, Popeyes and Marco’s Pizza retain full brand ownership. This role provides executional and coordination support only within Grand Bahama.

8. Operations Coordination (Minor Portfolio)

• Provide real-time operational updates to Operations leadership to support strategic decisions.
• Conduct “secret shopper” visits to stores to test speed and accuracy of orders.
• Report on and/or escalate any information on downed equipment, product shortages, or other store issues.

9. Administrative & On-Island HR Support

• Provide localized administrative HR support, including:
  • Employee documentation
  • HR forms and records
  • Coordination of training sessions and meetings
• Serve as the on-island HR liaison for Nassau-based HR, Operations, and Corporate teams.
• Maintain accurate HR records and support HR audits.

10. Other Duties

• Support career fairs, community events, and internal initiatives.
• Represent the company professionally within the Grand Bahama community.
• Perform additional HR, administrative, or coordination duties as assigned.

QUALIFICATIONS

• Associate or Bachelor’s Degree in Human Resources, Business Administration, Marketing, or related field preferred.
• Minimum 2–4 years experience in HR Generalist, HRBP, or administrative coordination roles.
• Experience in QSR, retail, hospitality, or multi-site operations preferred.
• Working knowledge of:
  • The Bahamas Employment Act
  • NIB processes
• Strong organizational and multitasking capabilities.

SKILLS & COMPETENCIES

• Strong interpersonal and employee relations skills.
• Excellent organizational, communication, and coordination abilities.
• Proficiency in:
  • Microsoft Excel, PowerPoint, Outlook
  • HRIS systems
  • Canva or similar design tools
• Ability to manage competing priorities across HR, admin, and coordination functions.
• High level of discretion, confidentiality, and professionalism.
• Ability to work independently as an on-island representative.

Assists upper management in profitably – operating the restaurant within the practice and procedures established by company operations. This position is responsible for cost control, customer service, restaurant and employee appearance, sales, maximizing profits and employee development. Essentially, the position requires to assist the General Manager in running the operation and to provide efficient, expedient and courteous service to the customers leading to total customer and Company satisfaction.

Position Details

• Assist in the development and performance management of restaurant crew.
• Continuously strive to meet sales/revenue goals.
• Report and control restaurant inventory through established inventory systems.
• Utilize a preventive maintenance system, ensuring adequate repair of structural defects in Restaurant and its equipment as needed.
• Maintain and submit daily, weekly, period-ending, and special reports as requested.
• Provide direction to employees regarding operational and Company procedural issues and improve morale and productivity within Company.
• Develop employees by providing ongoing feedback, establishing performance
• Expectations and by conducting performance reviews.
• Maintain an accurate and up-to-date plan of restaurant staffing needs – and ensure that the restaurant is staffed for all shifts.
• Uses consistent fair and respectful practices in managing crew & maintenance staff
• Manages staff in a manner which maximizes retention
• Follows progress disciplinary process

Minimum Requirements for Managers

• Experience in a restaurant management role, preferably in Quick Service Restaurants (QSR).
• Proven leadership ability with experience managing teams of 10+ employees.
• Strong knowledge of restaurant operations, including food safety, labour control, and inventory management.
• Availability to work flexible hours, including weekends, evenings, and holidays.
• Willingness to work extended hours, as needed.
• Must possess excellent Customer Service Skills with a commitment to delivering quality service.
• Ability to multitask in a fast-paced environment.
• Excellent communication and interpersonal skills
• Availability to work nights, weekends, holidays, etc.

Why Work With Us?

• Competitive Pay & Benefits
• Company Pension Plan: Plant your seeds for the future.
• Health Insurance: When life happens, we’ve got you covered.
• Free Meals Each Shift: Fuel your day with the best.
• Career Growth Opportunities: From where you start to where you can go – it’s all up to you.

If you’re ready to take the next step in your career, APPLY NOW! Only shortlisted candidates will be contacted.

Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

Why Work With Us?

• Designated Transportation: Free rides to and from work for all shifts – no more worrying about the commute!
• Competitive Pay & Benefits: Higher Starting Rate – Old Fort Bay, Airport & Paradise Island Locations Only!
• Company Pension Plan: Plant your seeds for the future.
• Health Insurance: When life happens, we’ve got you covered.
• Free Meals Each Shift: Fuel your day with the best.
• Career Growth Opportunities: From where you start to where you can go – it’s all up to you.

If you’re ready to take the next step in your career, APPLY NOW! Only shortlisted candidates will be contacted.

JOB SUMMARY:

We are looking for a reliable, hardworking Warehouse Worker to support our daily warehouse operations in Freeport, Grand Bahama. This is a hands-on, physical role that involves loading/unloading, organizing inventory, operating warehouse equipment, and assisting Drivers, Pickers, and Lift Operators to keep our operation running smoothly and safely.

If you’re energetic, dependable, and ready to work in a fast-paced environment—this is the job for you!

DUTIES & RESPONSIBILITIES:

• Assist Drivers, Pickers, and Lift Operators with loading and offloading trucks, containers, and deliveries.
• Move freight, stock, and materials within the warehouse manually or using forklifts.
• Maintain a clean, safe, and organized warehouse environment.
• Conduct quality checks, identify damaged products, and ensure returns are properly processed.
• Support daily logs, inventory tracking, and annual inventory counts.
• Read work orders and follow instructions to complete tasks accurately and on time.
• Assist the Driver with truck cleaning after final deliveries.
• Perform any other warehouse tasks as assigned by Management.

JOB REQUIREMENTS:

• Must have a valid Driver’s License on hand daily
• Must be able to lift medium to large sized boxes/items (this is a physical role)
• Must be able to work in cold/freezing conditions when required
• Must be well-groomed and professional appearance at all times
• Must have good verbal communication skills
• Must have excellent customer service skills
• Must be able to meet assigned deadlines
• Must be reliable, punctual and safety-focused

WHY JOIN US?

• Stable, full-time employment

• Opportunities for growth and training (including forklift certification)

• Supportive team environment

• Competitive company benefits

If you have a strong work ethic, enjoy hands-on work, and are ready to be part of an essential operations team, we want to hear from you!

Apply today.

JOB SUMMARY:

Make deliveries to our various restaurant locations, and other work sites while adhering to all warehouse regulations and safety procedures. Load inventory on truck and unload at various location. Operate trucks to pick up and deliver products, supplies, and equipment to and from, supplier and work sites.

DUTIES & RESPONSIBILITIES:

• Must have a valid Driver’s License on hand daily
• Must wear proper gear to work daily
• Load and/or assist with loading your trucks for deliveries
• Ensure that you are present when pallets and jacks are loaded into your truck; also ensure that such items are placed securely inside your truck
• Turn on the refrigeration unit found within your truck:
• Document temperatures in log sheet (When leaving for first run & upon arrival at each destination)
• Drive with caution using ONLY pre-determined routes to and from the stores (Main thoroughfares)
• Top-Up fuel levels regularly. (Regular fueling days are scheduled; however, if gas tank reads 1/3 of below, notify management and refuel same day
• Interact with store management to verify any and all discrepancies with their order (for each run/delivery)
• Give all invoices to your manager at the end of shift
• Ensuring that all invoices are signed by store managers during deliveries (signature must be present prior to submitting to your manager)
• Ensure that back cabinets of trucks are cleaned after final delivery
• Conduct general cleaning to the exterior and interior of your assigned vehicle after last delivery on Saturdays
• Ensure safe transportation of goods and materials to various locations
• Ensuring compliance with safety regulations and maintenance of the vehicle
• Assist with any other Warehouse task(s) as assigned by Management

QUALIFICATIONS:

• Must be able to drive and operate large vehicles
• Must be well-groomed at all times
• Must have good verbal communication skills
• Must have excellent customer service skills
• Must have excellent time management skills
• Must be able to meet assigned deadlines
• Valid Commercial Driver’s License
• Experience in long-distance driving
• Clean driving record

*To perform this job successfully; the individual working in the capacity of Driver must be able to perform each essential duty satisfactorily. Duties are subject to amendments.

JOB SUMMARY:

Responsible for providing assistance to Warehouse Lift Operators, Pickers, etc. as required by Management.

DUTIES & RESPONSIBILITIES:

• Must have a valid Driver’s License on hand daily
• Assist Pickers and Lift Operators with loading/offloading trucks and load containers with deliveries/shipments
• Offload deliveries under the Driver’s supervision while at the various store locations
• Assist the Driver when they are cleaning their trucks after final deliveries (unless otherwise instructed by Management)
• Assist with any other Warehouse task(s) as assigned by Management

Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

JOB SUMMARY:

Responsible for providing assistance to Warehouse Lift Operators, Pickers, etc. as required by Management.

DUTIES & RESPONSIBILITIES:

• Must have a valid Driver’s License on hand daily
• Assist Pickers and Lift Operators with loading/offloading trucks and load containers with deliveries/shipments
• Offload deliveries under the Driver’s supervision while at the various store locations
• Assist the Driver when they are cleaning their trucks after final deliveries (unless otherwise instructed by Management)
• Assist with any other Warehouse task(s) as assigned by Management