Position Title: Crew Team Member

Join Our Team!
We’re looking for energetic, reliable, and customer-focused individuals to be part of our team! As a Crew Team Member, you’ll play a key role in creating a welcoming, clean, and enjoyable experience for every customer. Whether you’re greeting guests, preparing orders, handling transactions, or maintaining our restaurant, your contribution makes a difference every day.

What You’ll Do:

• Deliver friendly, fast, and accurate service to every customer
• Take orders, operate the register, and handle payments
• Welcome and assist guests with a positive and professional attitude
• Prepare and serve quality food and beverages
• Maintain cleanliness of dining areas, kitchen, and facilities
• Work as part of a team to keep operations running smoothly
• Follow safety and hygiene standards at all times

What We’re Looking For:

• A positive attitude and strong customer service mindset
• Team players who thrive in a fast-paced environment
• Good communication and interpersonal skills
• Reliable and punctual individuals
• Willingness to learn and take initiative
• Flexibility to work evenings, weekends, and holidays

Minimum Requirements:

• High School Diploma or equivalent (preferred)
• Previous customer service experience is an asset, but not required

Why Join Us?

• Supportive and team-oriented work environment
• Opportunities for growth and development
• Flexible scheduling
• Gain valuable customer service and teamwork experience

Assists upper management in profitably – operating the restaurant within the practice and procedures established by company operations. This position is responsible for cost control, customer service, restaurant and employee appearance, sales, maximizing profits and employee development. Essentially, the position requires to assist the General Manager in running the operation and to provide efficient, expedient and courteous service to the customers leading to total customer and Company satisfaction.

• Assist in the development and performance management of restaurant crew.
• Continuously strive to meet sales/revenue goals.
• Report and control restaurant inventory through established inventory systems.
• Utilize a preventive maintenance system, ensuring adequate repair of structural defects in Restaurant and its equipment as needed.
• Maintain and submit daily, weekly, period-ending, and special reports as requested.
• Provide direction to employees regarding operational and Company procedural issues and improve morale and productivity within Company.
• Develop employees by providing ongoing feedback, establishing performance
• Expectations and by conducting performance reviews.
• Maintain an accurate and up-to-date plan of restaurant staffing needs – and ensure that the restaurant is staffed for all shifts.
• Uses consistent fair and respectful practices in managing crew & maintenance staff
• Manages staff in a manner which maximizes retention
• Follows progress disciplinary process