Job Summary:

The Field Technician works to provide solutions to operational problems that effect flow of business. As part of the team the Field Technician supports the lead technicians and engineers with mitigating, minimizing, and eliminating issues that impede operations; also supporting the implementation of new projects and technologies.

Main Duties and Responsibilities

• Performs routine installation, relocations, modification, or repairs of IT supported equipment (printers, PCs, POS terminals, Wi-Fi APs, routers, NVRs, and cameras)
• Utilize ticketing system to record and track all day to day activities and steps to resolve problems
• Provides appropriate levels of narrative information as required
• Escalates serious issues to vendors or third part support
• Responds daily to defined problems arising on PCs, printers, monitors, menu boards at restaurants and other systems
• Operates diagnostic hardware and software as needed to determine and resolve problems
• Consults with senior personnel for probable solutions
• Loads and configures operating systems and software
• Installs hardware or PC components
• Documents all work performed such as utilization of items from inventory, if any hardware is moved around from one store location to the next, or if any changes are made in totality
• Works a rotational weekend where on call support is provided for all store locations
• Troubleshoots minor network issues as it pertains to cabling, terminations, and connectivity
• Performs other IT related issues that may be requested that are in the scope of the possessed skillset

The R & M Junior Technician is responsible for completing maintenance and repair work assigned by dispatch, as well as the HVAC Manager and R & M Manager.

Duties & Responsibilities:

• Receive and respond to service calls from dispatch via email, Corrigo and telephone, in a timely manner.
• Repair and maintain kitchen equipment under the guidance and instruction of a senior technician and/or Manager.
• Assist with general maintenance of the restaurants as assigned by the R & M Manager (ie. pressure cleaning, steam cleaning, painting etc.)
• Perform preventative maintenance on kitchen smallware’s (tomato slicer, onion slicer, can opener, lettuce cutlet etc.) in accordance with a schedule provided by the R & M Manager’s Assistant.
• Assist with pizza oven cleanings as per the weekly schedule.
• Report chronic problems and recurring issues to management, as well as, any issues that are likely to affect store operations.
• Respond to after hour calls from dispatch to assist stores with emergency repairs or maintenance.
• Any other duties assigned by management

Job Requirements:

• High School Diploma or equivalent.
• Must be flexible and innovative to solve problems that may not follow a specific process.
• The ability to read and interpret operating and maintenance instructions, and procedure manuals.
• Availability to work on certain scheduled weekends and holidays.
• Minimum of one to two years of Restaurant experience.

Skills:

• Knowledgeable in Microsoft programs
• Ability to multitask
• Team player
• Strong organizational skills
• Extremely customer service orientated
• Effective communication skills
• Time Management skills
• Problem Solving & Innovation skills
• Decision Making

Job Description:

We are currently seeking experienced HVAC Technician with experience in either Heating, Ventilation, OR Air Conditioning. You do not need experience in all three. The technician will be required to troubleshoot issues at our restaurants.

Knowledge, Skills and Abilities:

• Seasoned experience working in commercial, Heating, Ventilation, OR Air Conditioning is required
• EPA certification preferred
• Must pass background screens
• Must possess a valid driver’s license and insurable driving record
• Ability to document work performed and submit it in timely manner on a smart device
• Ability to adhere to all safety procedures
• Knowledge of tool/testing equipment required to perform duties in the HVAC/R service trade
• Must be able to maintain accurate inventory of equipment and repair parts
• Strong communication skills, ability to explain refrigeration issues and recommendations of repairs
• Must be punctual, adhere to daily schedule and able to handle schedule changes

Additional Requirements:

• Must have a clean driving record and possession of valid driver’s license (must be 21 or older for insurance purposes)
• High degree of accountability
• Strong interpersonal skills
• Highly developed verbal and written communication skills
• Ability to interact effectively, professionally, and collaboratively with internal and external clients
• Close attention to detail, strong organizational skills, and ability to prioritize and multi-task
• Ability to manage multiple assignments with changing priorities

Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

Job Summary:

Primary responsibilities include all Media Management (Traditional & Digital) to create and maintain a presence for our brands. The role is to implement marketing media and communication strategies across all media platforms. This includes the development of original content and suggesting creative ways to attract more customers and promote our brands.

This employee is responsible for planning, developing, and directing all media marketing efforts for the company’s brand(s) while executing the department’s marketing objectives under the direction of the Department Head.

Key Responsibilities:

• Act as an Ambassador for the brand, both internally and externally
• Analyzing the brand and current strategy and highlighting areas of weaknesses or conflicting messages.
• Develop monthly Media calendars, inclusive of optimal posting schedule, with relevant budget, considering web traffic and customer engagement metric.
• Media Management through placement, and monitoring across relevant channels, including monthly evaluations of layout and content.
• Leveraging technology to support in the development of marketing plans and brand strategy to increase brand awareness, and to ensure that all subsequent activities align with the goals of the brand.
• Measure effectiveness of online campaigns against targets, and recommend improvements
• Stay up-to-date with changes in all social platforms ensuring maximum effectiveness.
• Creating an enduring brand message that results in increased sales, brand loyalty and improving market share.
• Working closely with all parts of the company to meet brand commercial goals
• Developing and sustaining strong working relationships with external stakeholders.
• Developing high quality and effective marketing materials that align correctly with the overall brand strategy.
• Work closely with Brand Team to support LRM initiatives, and promotions with consistent digital exposure.
• Seek out new marketing opportunities that fit with the brand and maximizing all opportunities for growth.
• Preparing PR articles for special events and PR appearances to represent the brand(s).
• Managing Customer Complaints received via digital channels ensuring that restaurant teams are notified and actively engaged in resolution.

Job Requirements:

• Bachelor’s Degree in Marketing, New media or relevant field
• Knowledge in multiple social media platforms
• In-depth knowledge of SEO, keyword research and Google Analytics
• Familiarity with online marketing strategies and marking channels
• Ability to gasp future trends in digital technologies and act proactively
• Multitasking and analytical skills
• Willing to work 80% in store and 20% on the road

Skills:

• Multi-tasking, team leadership, organization, time management

• Clear communication, customer service, decision-making, and problem-solving

Our culture is all about a people-first approach that ensures team members are respected, supported, and empowered–and that our customers always get a great experience. The Brand Representative is responsible for planning, developing, and directing marketing efforts for the company’s brand(s).

Key Duties & Responsibilities:

· Act as an Ambassador for the brand(s), both internally and externally.

· Analyzing the brand and current strategy and highlighting areas of weaknesses or conflicting messages.

· Support in the development of marketing plans and brand strategy to increase brand awareness, and to ensure that all subsequent activities align with the goals of the brand.

· Creating an enduring brand message that results in increased sales, brand loyalty and improving market share.

· Working closely with functional departments to meet commercial goals of the brand(s)

· Developing and sustaining strong working relationships with all external stakeholders.

· Work closely with Visual Communications Team to ensure visual brand standards are maintained through direction and support.

· Regular reporting on brand performance

· Budget & Promotion Management

Job Requirements:

· Associate’s Degree in Marketing (or equivalent experience)

Apply Now at aetoscareers.com on or before May 5th, 2025.

Assists upper management in profitably – operating the restaurant within the practice and procedures established by company operations. This position is responsible for cost control, customer service, restaurant and employee appearance, sales, maximizing profits and employee development. Essentially, the position requires to assist the General Manager in running the operation and to provide efficient, expedient and courteous service to the customers leading to total customer and Company satisfaction.

• Assist in the development and performance management of restaurant crew.
• Continuously strive to meet sales/revenue goals.
• Report and control restaurant inventory through established inventory systems.
• Utilize a preventive maintenance system, ensuring adequate repair of structural defects in Restaurant and its equipment as needed.
• Maintain and submit daily, weekly, period-ending, and special reports as requested.
• Provide direction to employees regarding operational and Company procedural issues and improve morale and productivity within Company.
• Develop employees by providing ongoing feedback, establishing performance
• Expectations and by conducting performance reviews.
• Maintain an accurate and up-to-date plan of restaurant staffing needs – and ensure that the restaurant is staffed for all shifts.
• Uses consistent fair and respectful practices in managing crew & maintenance staff
• Manages staff in a manner which maximizes retention
• Follows progress disciplinary process

Position Details

The Crew Team Member position is responsible for providing quality products and service in a clean and safe environment to each customer; all while exhibiting a friendly and enthusiastic Customer Service Experience. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Minimum Requirements for Crew Team Members

• Must possess excellent Customer Service Skills
• Ability to work with other team members in a fast-paced environment
• Excellent communication skills
• Availability to work nights, weekends, holidays, etc.

Position Details

Performs general cleaning and minor maintenance duties in support of day to day operations. The cleaner will oversee maintaining all public and private spaces to employer standards. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace.

Minimum Requirements for Maintenance Worker

• Restaurant maintenance
• Garbage disposal
• Ability to bend and lift heavy items
• Excellent Customer Service Skills
• Excellent communication skills

Assists upper management in profitably – operating the restaurant within the practice and procedures established by company operations. This position is responsible for cost control, customer service, restaurant and employee appearance, sales, maximizing profits and employee development. Essentially, the position requires to assist the General Manager in running the operation and to provide efficient, expedient and courteous service to the customers leading to total customer and Company satisfaction.

• Assist in the development and performance management of restaurant crew.
• Continuously strive to meet sales/revenue goals.
• Report and control restaurant inventory through established inventory systems.
• Utilize a preventive maintenance system, ensuring adequate repair of structural defects in Restaurant and its equipment as needed.
• Maintain and submit daily, weekly, period-ending, and special reports as requested.
• Provide direction to employees regarding operational and Company procedural issues and improve morale and productivity within Company.
• Develop employees by providing ongoing feedback, establishing performance
• Expectations and by conducting performance reviews.
• Maintain an accurate and up-to-date plan of restaurant staffing needs – and ensure that the restaurant is staffed for all shifts.
• Uses consistent fair and respectful practices in managing crew & maintenance staff
• Manages staff in a manner which maximizes retention
• Follows progress disciplinary process